Newton Advocacy Group Society Client Rights and Responsibilities

Pamphlet by the Newton Advocacy Group Society that states its Client Bill of Rights (consisting of 10 rights afforded to clients with regard to their participation in programs, privacy, access to information, participation in decisions affecting their lives, and rights to non-discrimination). The pamphlet also lists 6 key client responsibilities. Client complaint procedures are described as a series of 4 steps, and a statement about client confidentiality is also included.